Effective Date: 26 January 2026
Last Updated: 28 January 2026

This Privacy Policy explains how Kamion Pty Ltd (ABN 31 673 167 890) (“Kamion”, “we”, “our”, “us”) collects, uses, stores, and discloses personal information when you visit kamion.com.au (the “Website”).
This Policy is prepared to meet the requirements of the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), which govern the collection, use, storage, access, and disclosure of personal information.

This policy applies only to general browsing of the Kamion Website.
If you use the Kamion Portal, Driver App, APIs, or integrations, additional policies and TOS apply.

1. What Personal Information We Collect

Under APP 3, organisations may collect personal information necessary for their functions.
When you visit the Kamion Website, we may collect: 

Information you provide

• Name, email address, phone number (e.g., via contact forms or demo bookings)
• Company details
• Any information sent to us via email or enquiry forms

Information collected automatically

• IP address, browser type, device identifiers
• Pages viewed, time spent, referring URLs
• Cookies and similar technologies (see Section 5)

This information helps us improve site performance, usability, security, and user experience.

2. How We Collect Personal Information

Consistent with APP 5, we must notify individuals of collection and purposes.
We collect personal information via: 

• IP address, browser type, device identifiers
• Pages viewed, time spent, referring URLs
• Cookies and similar technologies (see Section 5)

We collect information fairly and lawfully.

3. Why We Collect Personal Information

Under APP 6, personal information must be used for the primary purpose of collection unless an exception applies. 

We use personal information to:

• Respond to enquiries and provide requested information
• Improve website functionality, analytics, and user experience
• Maintain website security and performance
• Comply with legal and regulatory obligations
• Conduct aggregated, non‑identifying analysis for website optimisation

We do not sell personal information.

4. Disclosure of Personal Information

We may disclose personal information to:

• Trusted technology partners that support website hosting, analytics, or maintenance
• Professional advisers (legal, security, compliance)
• Regulators or authorities if required by law

If information is disclosed overseas, APP 8 requires us to take reasonable steps to ensure overseas recipients do not breach the APPs.

Kamion does not share website browsing data with unrelated third‑party marketers.

5. Cookies & Analytics

The Website uses cookies and analytics for:

• Performance measurement
• Security
• Remembering user preferences
• Improving navigation and content relevance

Using cookies aligns with transparency obligations under APP 1 and security expectations under APP 11. 

You may disable cookies via your browser settings, though some parts of the Website may not function properly.

6. Security of Personal Information

Under APP 11, we must take reasonable steps to protect personal information from unauthorised access, misuse, loss, or disclosure. 

Measures include:

• Encrypted website traffic (HTTPS)
• Controlled access to systems
• Regular monitoring and maintenance of hosting infrastructure
• Technical and organisational security safeguards

However, no online system is completely secure, and we cannot guarantee absolute security.

7. Access & Correction

In line with APP 12–13, individuals may request to access or correct their personal information. 

You may request:

• A copy of any personal information we hold about you
• Corrections to inaccurate, out‑of‑date, or incomplete information

Requests can be submitted via the contact details below. We may need to verify your identity before responding.

8. Third‑Party Links

The Website may contain links to third‑party websites.
We are not responsible for the privacy practices of external sites.
You should review their privacy policies before providing personal information.

9. Direct Marketing

If you use a form to subscribe or contact us, we may send limited communications where you have provided express consent, consistent with the Spam Act 2003 requirements for consent, identification, and unsubscribe options.

You may opt out at any time via the unsubscribe mechanism or by contacting us.

10. GDPR/UK GDPR Note (Website Visitors in EU/UK)

The GDPR may apply to Australian businesses that offer goods/services to EU residents or monitor behaviour, such as through cookies or analytics.
If this applies to your visit, you may additionally have rights including access, correction, erasure, portability, and objection.
Requests may be submitted using the contact details below. 

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time to reflect changes in our practices or legal requirements, including updated obligations under amended Australian privacy rules (e.g., new APP transparency requirements for automated decision-making).

The updated version will be published with a new “Last Updated” date.

12. How to Contact Us

For privacy questions, access/correction requests, or complaints, contact:

Privacy Officer
Kamion Pty Ltd
105/107 Rodeo Dr, Dandenong South VIC 3175
Email: privacy@kamion.com.au
Phone: +61 03 9088 0222

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
https://www.oaic.gov.au

Effective date: 26 January 2026
Last updated: 28 January 2026

These Website Terms of Service (“Terms”) govern your access to and use of the public webpages located at kamion.com.au and any subpages that display these Terms (the “Website”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, do not use the Website.

These Terms apply only to the Website. If you use Kamion’s customer portal, driver app, APIs, or any paid service, additional terms will apply (e.g., the platform Terms of Service and your service order).

1. Who We Are & Contact

Kamion Pty Ltd (ABN 31 673 167 890) (“Kamion”, “we”, “us”)
Address: 105/107 Rodeo Drive, Dandenong South VIC 3175, Australia
Email: support@kamion.com.au

2. Using the Website

You may browse, view, and use the Website for lawful, personal or internal business purposes only. You must not:

• access or use the Website in any way that breaches applicable laws or regulations;
• attempt to probe, scan, or test the vulnerability of the Website or our systems;
• introduce malware, attempt to gain unauthorised access, or interfere with security or availability;
• copy, scrape, or harvest Website content (including text, graphics, or data) except as expressly allowed by these Terms.

We may update, suspend, or discontinue any part of the Website at any time without notice.

3. Information on the Website (No Professional Advice)

Content on the Website is for general information only. While we aim to keep information current and accurate, it may be updated, corrected, or removed at any time. The Website does not provide legal, accounting, or professional advice, and you should obtain appropriate advice before relying on any information.

4. Intellectual Property

The Website and all content on it - including text, graphics, logos, icons, images, audio/video clips, downloads, and the Website’s look and feel - are owned or licensed by Kamion and are protected by intellectual property and other laws. You may:

• View pages on a personal device;
• Print or download a reasonable number of pages for your own non‑commercial use, provided you do not remove proprietary notices and you do not modify the content.

You must not reproduce, republish, distribute, adapt, create derivative works from, publicly display, or exploit the Website or its content without our prior written consent.

5. Trademarks

“KAMION” and any associated logos or product names are trademarks or registered trademarks of Kamion or its licensors. Other names and logos on the Website may be the trademarks of their respective owners. No licence to use any trademark is granted by these Terms.

6. Third‑Party Links

The Website may contain links to third‑party websites or resources. We provide these links for convenience only. We do not endorse and are not responsible for third‑party content, availability, security, or privacy practices. You access third‑party sites at your own risk and should review their terms and privacy policies.

7. Your Feedback

If you provide feedback, ideas, or suggestions about the Website (“Feedback”), you grant Kamion a non‑exclusive, worldwide, perpetual, irrevocable, royalty‑free licence to use the Feedback for any purpose without restriction or compensation.

8. Privacy & Cookies

Your use of the Website is subject to our Privacy Policy, which explains how we collect, use, disclose, and safeguard personal information. The Website may use cookies and similar technologies; you can manage these via your browser settings. See the Privacy Policy for details.

9. Acceptable Use & Security

You agree not to misuse the Website, including by:

• attempting to circumvent any access or security controls;
• overloading or disrupting servers or networks;
• using automated means (bots, scrapers) to access the Website in a manner that burdens or degrades our infrastructure.

We may monitor use of the Website to maintain security, availability, and integrity.

10. Disclaimers

The Website is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties (express, implied, or statutory), including any warranties of merchantability, fitness for a particular purpose, title, and non‑infringement. We do not warrant that the Website will be uninterrupted, error‑free, secure, or free of harmful components, or that defects will be corrected.

11. Limitation of Liability

To the fullest extent permitted by law:

• Kamion will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or business interruption, arising out of or in connection with your use of or inability to use the Website, even if advised of the possibility of such damages.
• Our total aggregate liability for any claim relating to the Website is limited to AUD $100.

Nothing in these Terms excludes, restricts, or modifies rights or remedies under the Australian Consumer Law that cannot be excluded. Where liability under such law cannot be excluded but can be limited, our liability is limited to re‑supply of the relevant services or the cost of re‑supply.

12. Indemnity

You agree to indemnify and hold harmless Kamion, its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your breach of these Terms or misuse of the Website.

13. Changes to These Terms

We may update these Terms periodically. Changes take effect when posted on the Website with an updated “Last updated” date. Your continued use of the Website after changes are posted constitutes your acceptance of the updated Terms.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of Victoria, Australia. You and we submit to the exclusive jurisdiction of the courts of Victoria, and courts entitled to hear appeals from them, in relation to any dispute arising from these Terms or the Website.

15. General

• Entire Agreement: These Terms constitute the entire agreement between you and Kamion for Website use.
• Severability: If any provision is unlawful or unenforceable, it will be deemed modified to the minimum extent necessary or severed, and the remainder will remain in effect.
• No Waiver: A failure to enforce any provision is not a waiver.
• Assignment: You may not assign any rights under these Terms without our prior written consent. We may assign or transfer our rights at any time.

Welcome to the API Reference download center. Here you’ll find comprehensive documentation designed to help developers integrate, extend, and optimize our APIs with ease.

• Authentication API (PDF)
  The Authenticaion endpoint is the gateway to the Kamion API. It allows you to exchange a valid username and password for a short-lived JSON Web Token (JWT) DOWNLOAD
• Create Manifest (PDF)
  The Create Manifest endpoint allows you to group multiple, existing consignments into a single shipping manifest. DOWNLOAD
• Create Consignment (PDF)
  The Create Consignment endpoint allows you to programmatically create a new shipment (consignment) in Kamion. DOWNLOAD
• Paperwork APIs (PDF)
  The Paperwork APIs provide endpoints to retrieve essential shipping documents associated with your consignments and manifests. DOWNLOAD
• Get Pricing (PDF)
  The Get Pricing endpoint provides real-time shipping costs based on the provided consignment details. DOWNLOAD
• Update Delivery (Webhook) (PDF)
  The Update Delivery API is a webshook that pushes real-time delivery status updates from the Kamion system to a customer's designated endpoint. DOWNLOAD
• Customer Integration - Standard Workflow (PDF)
  DOWNLOAD
• Terms of Service (PDF)
  Effective date: July 16, 2025 DOWNLOAD